1. Information We Collect
When you purchase "The Puppet Strings," we collect minimal information necessary to process your transaction and deliver your digital product:
- Email address (for order confirmation and download delivery)
- Payment information (processed securely through Stripe)
- IP address and browser information (for security and fraud prevention)
- Download activity (to enforce download limits and prevent abuse)
2. How We Use Your Information
Your information is used exclusively for:
- Processing your payment and delivering your purchase
- Generating secure download tokens
- Preventing fraud and unauthorized access
- Maintaining transaction records for legal compliance
3. Data Security
We implement industry-standard security measures:
- All payments processed through Stripe's secure infrastructure
- Download tokens are cryptographically secure and time-limited
- Personal data is encrypted and stored with restricted access
- No credit card information is stored on our servers
4. Data Sharing
We do not sell, trade, or share your personal information with third parties, except:
- Stripe (for payment processing)
- When required by law or legal process
- To protect our rights or prevent fraud
5. Data Retention
We retain your information only as long as necessary:
- Download tokens expire automatically after the specified time limit
- Transaction records are kept for accounting and legal requirements
- Email addresses may be retained for customer support purposes
6. Your Rights
You have the right to:
- Request information about data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Withdraw consent where applicable
7. Cookies and Tracking
Our website uses minimal tracking:
- Session cookies for payment processing
- Security tokens for download authentication
- No advertising or behavioral tracking cookies
8. International Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our service after changes constitutes acceptance of the updated policy.
10. Contact Information
Note: This is a digital product with no refunds. By purchasing, you acknowledge that you understand the nature of the content and agree to our terms of service.